Privacy Policy

1.1 Definitions

“we”, “us” and “our” refer to “PulseAi” PulseAi Pty Ltd “you” or “user” means you and includes everyone who visits and interacts with PulseAi including existing and prospective, customers, data subjects, employees, contractors, and interns etc. “Personal information” refers to information or data (linked or unlinked) that identifies an individual (directly or indirectly).

1.2 Privacy at PulseAi

We are a private data service provider and understand the universal importance of protecting your privacy, which we demonstrate through our commitment to compliance with privacy and data protection legislation and standards, wherever we operate.

At PulseAi, we take a serious approach to privacy, strongly emphasising compliance with data protection and privacy, standards, laws, and regulations. This includes compliance with the Australian Privacy Principles (The Privacy Act 1988 and related legislation), the ACMA SPAM and DNCR acts.

This Privacy Policy sets out how we collect, use, share, store and safeguard your information when you interact with us by visiting our website or us in person, for marketing and sales purposes, or through our Verification. Our Policy extends to include your right to control your privacy, which includes having access, making corrections or deletions or objecting to the processing of your personal information.

1.3 The Privacy and Data Protection Officer

If you have any queries regarding the content and subject matter of this policy; wish to request access, correction or deletion of your personal information; wish to withdraw your consent; wish to object to us processing your personal information, or require further assurance of how we securely use your personal information, please contact our Privacy and Data Protection Officer directly;
Wendy Syme – wsyme@pulseai.com.au, or by submitting a on our website, and we will do our best to deal with your complaint or query as soon as possible.

We will only disclose your personal information in the following circumstances:
where you have given your consent (within the scope of the specified purpose);
where we are required to do so by law or enforceable request by a regulatory body;
where it is necessary for the purpose of, or in connection with legal proceedings or in order to exercise or defend legal rights; and
if we sell our company, merge with another company, or go into administration (we will treat all personal information in conformance with the relevant Privacy laws and obligations).

1.4   PulseAi Data (collected, compiled, maintained, and held by us)

We also collect, compile and hold personal information sourced from either, or a combination of: 1) the public domain such as published directories, lists and other publicly available sources, and/or 2) consented personal information sourced directly from individuals who have given their consent to their personal information being collected and compiled by us. In compliance with the Privacy Act 1988 (Cth) and/or Privacy Act 2020 (NZ), we regularly update and re-compile this data to maintain accuracy and reliability.

2. Access to personal information

2.1  Process for accessing personal information

If you would like to request access to your personal information which we hold about you (or a person whom you are authorised to represent), to exercise your rights to access, correct/amend, delete, to object to the processing of, or to withdraw your consent to the use of or disclosure/sharing of your personal information outlined in this Privacy Policy, please submit a verifiable request to the Privacy and Data Protection Officer to initiate the request. We do not provide any financial incentives tied to the collection or deletion of your personal information.

Your request should specify the format in which you wish to be provided the personal information (for example, in person, by email, or printed copy). This application is free of charge.

3. Breach of Policy

We will take all necessary measures to remedy any breach of this policy including the use of our disciplinary or contractual processes where appropriate.